Archive for the ‘innovation’ Category
Promoting the pioneers of the internet
I have always been impressed by visionary companies that look far into the future. The main difference between them and others within their industry is the passion for building something great that will last for generations to come. Richard Branson is building Virgin not just for his children and their generation but for his great, [...]
Tags: awards, digital entrepreneur, richard branson, virgin, web pioneers
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The unnoticed undercurrent of business activity
Last week, Lawrence Jones, UKFast’s MD was involved in a lively round table discussion with The Business Desk. The event was hosted by DLA Piper at their offices in Barbirolli Square in Manchester and Chired by Business Desk Editor, Chris Barry. Around the table were a selection of the North West’s business leaders representing some [...]
Tags: business community, econommic recovery, Lawrence Jones, UKFast
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The Times, the wall before the paywall
Murdoch’s bold move into paid for news online gets its first results. Our recent round table suggested that people would take an instant dislike to paying for their news. It was argued that there would always be someone who could offer the same news for free online however, some experts suggested that if anyone could [...]
Tags: online news, paywall, round tables
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UKFast are Building Online Britain
UKFast has been a pioneer of online growth and innovation since its inception ten years ago. Our primary focus is to help our customers accelerate their online business, because if our customers grow, so do we. New research by website optimisation software firm Aptimize has shown that websites of even the top UK brands are [...]
Posted in UKFast, archived, innovation, progress | No Comments »
Beginners guide to firewalls
Most of us understand that the firewall in your solution is there to protect your hardware and valuable data from outside interference. What is not necessarily understood by the less technical amongst us, myself included, is what the published features mean and what they allow you to achieve. At UKFast, we provide Cisco ASA Firewalls [...]
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The Secret of Great Customer Service
In a customer service or sales environment how do you achieve a call pick-up time of 0.43 seconds? Or a ticket resolution time of 8 minutes 26 seconds? Or an award for Best Customer Service within your sector? UKFast is working hard to find the answer to this and currently our customer satisfaction rate is [...]
Tags: best customer service, dynamic support, passionate, ukfast people
Posted in innovation, people, progress | 1 Comment »
An Introduction to the MyUKFast Account
The MyUKFast Account is a control panel available to both clients and non-clients. More than just a client portal to access account details and server information, the MyUKFast account gives exclusive privileges to the UKFast Knowledge Base. From the latest news to bandwidth usage charts the MyUKFast account is a comprehensive tool which you can [...]
Tags: client portal, MyUKFast, School of Hosting, UKFast
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Google confirms faster sites rank higher
Supporting what we have long known at City Tower, Google has followed up comments made by Matt Cutts in November by confirming that site speed is now a ranking factor in its SEO algorithm. According to a blog post published on Friday, faster sites not only improve user experience and reduce operating costs, but now [...]
Tags: customer experience, google, search, speed
Posted in UKFast, google, innovation, progress, speed | 1 Comment »
Choosing the right data protection routine
The impact of data loss or unavailability is an area of concern to any business that associates any level of importance to their online presence. The level of concern is determined by the available budget and also the costs associated with data either being permanently lost or data just being unavailable for any period of time.
Choosing the right data protection policy is determined by:
budget
the costs associated with data either being permanently lost
the costs associated with data just being unavailable for any period of time
Tags: backup, data protection, database replication, geographical redundancy
Posted in innovation, progress | 1 Comment »
The ISO27000 standards – what’s it all about?
Overview of the origin and reason for ISO standards and the specifics of the ISO27000 standards. What does such an accreditation lend clients and consumers of hosting services?
History
Aim
What is the ISO27000 family all about?
ISMS
ISO27001
ISO27002
What makes an ISMS?
Tags: hosting, information security, ISMS, ISO27001, ISO27002
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