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Internet training for new recruits

I am involved in training some new recruits at UKFast this week and I've realised that the subject is so huge that you can't assume what people will know and what they won’t.

As we're a hosting company, the core of the training is about our services and how they fit into the grand scheme of things - but naturally there's a mass of important history and culture that we need to draw from.

We were deep into domain name servers and propagation this afternoon, when someone said; "Hold on a second, what's the difference between the Internet and the World Wide Web?"

It's a hugely valid question and having talked around the subject in regards to email provisions, web hosting and application servers earlier on, my colleague George and I had neglected to realise some of the basics for the group.

With that sorted, they're now getting through clustering and load balancing, so I hope they are not experiencing a mid afternoon lull!

For me, it's difficult to know how to go about giving a comprehensive yet concise run down of what you need to know about the Net. Perhaps someone can recommend a site or two that can help?

Tags: internet, training, worldwideweb

Comments

Giles Smith, March 29th 2006, 8:28AM

Internet: A wordwide collection of connected networks, or a networking infrastructure. Any computer connected to the Internet can communicate with any other computer also connected using a variety of communication methods or protocols.

World Wide Web: A method of accessing formatted information over the Internet. The web primarily uses the HTTP protocol (hence the http:// in front of any web address you put into your browser). You can then use a browser to access web documents that can contain text, graphics, and other multimedia.

The Web is only part of the Internet, other parts are email, news-groups, instant messaging, VoIP, and FTP. confusion of the terms should be carefully avoided...

George Frewer, March 30th 2006, 5:01PM
http://www.ukfast.net

As Jonathan's partner during this training programme, it was interesting to also note the number of acronyms we use on a daily basis without even realising it:
RAID
MTBF
SCSI
SATA
ADSL & SDSL (which caused particular confusion as the author of our training document managed to define the A of ADSL as asynchronous and the S of SDSL as symmetric).
Also, very relevantly to blogging etc, our trainees were amused by the fact that some acronyms can be for very untechnical words - their favourite being RSS - Really Simple Syndication.

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